Terms & conditions.

Website information

This website provides general visitor information. Hours, prices, promotions and attraction availability may change without notice. Confirm time-sensitive information before travelling.

Bookings

Ticket sales and payments take place on the separate official booking portal. The ticket type selected at checkout, together with the portal's displayed terms, governs validity, admission, changes and payment.

Park admission and safety

Guests must follow posted conditions of entry, dress requirements, safety signs and crew instructions. Attraction-specific age, height, weight and health restrictions may apply. The park may suspend operations because of weather, maintenance or safety needs.

Website use

Do not misuse this website, attempt unauthorised access or reproduce its materials for commercial use without permission. External links are provided for convenience and are governed by their own policies.

Contact

Questions may be directed to info@bertamresortwaterpark.com or +604 577 8000.